Implementing Strategy with Online Reputation Management Tools

Implementing Strategy with Online Reputation Management Tools

As any French or Italian Football fan will tell you predicted success on paper doesn’t guarantee results. Despite having two star studded sides both these European footballing super powers bailed out of the 2010 Football World Cup in the first round,…

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Has CROWDSOURCED GOVERNMENT finally arrived?

The coalition government has announced a tie-in with Facebook to source ideas from the site’s millions of members on the much-talked about spending cuts.  So, has crowdsourced government finally arrived?
Members can submit and vote on ideas to reduce the deficit via a link on the networking site’s Democracy UK page to microsites which focus on …

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Social Customer Service, With Some Radian6 Flare

This introductory post was written by Nigel Orfei, Director, Customer Services for Radian6. Nigel will be contributing to this blog on a regular basis to share general best practices about managing customer service in the online social space, and he’ll be answering some of the common questions we receive from our clients about our platform, …

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3 Things You Should Know About the New PRWeb

As a longtime customer of PRWeb, I’ve seen many changes over the years. The oldest optimized press release I could find of mine that’s still online dates back to mid 2001 and in the years since, it’s been an evolving relationship moving from customer to consultant. From the days of talking new features as a …

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Driving Strategy with Online Reputation Management Tools

Anyone with a poor sense of direction has experienced that overwhelming sense of relief when the dulcet, automated tone of the GPS steers you away from the dimly lit backstreets and towards your destination. This nifty tool, which assimilates information from the external …

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Preventing Online Ticketing Fraud – Ticket Summit, Venetian, July 14-16

iovation will be presenting at the Ticket Summit on July 16 at the Venetian Hotel Resort Casino in Las Vegas. Ticket Summit brings together leaders in the ticketing community and affiliates to network and discuss the latest advancements, methods and te…

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Transparency missing from LeBron’s media circus

We often counsel clients against “greenwashing,” the practice of using activities that only appear to be environmentally responsible as a shield from criticism. Counsel such as this clearly has not reached NBA star LeBron James or any of his handle…

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Five predictions from Mashable about what could be hot in social media.

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THE GREAT BB ESCAPE

What a week.  Shabby legged it and on Monday left the Big Brother house by the back door.  It was no surprise she was the most talked about girl.

Figure 1: Girls buzz volumes – 30/6 to 6/7
Ben showed no signs of becoming a wallflower, stayed in the limelight and was the most talked about housemate …

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Device Reputation Optimal for National Strategy for Trusted Identities in Cyberspace

The White House’s new plan for strengthening authentication and identity verification on the web is a good first step for securing identities in online transactions and creating a trusted digital environment. In the draft strategy, entitled the

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